When it comes to finding the right aged care for you or your loved one, the first step is understanding your needs. At Bankstown City Aged Care, we make the process simple by helping you navigate the options that are best suited to you or your loved one’s individual requirements.

Step 1: Assess Your Needs

The first thing to do is assess the level of care you or your loved one requires. Aged care services can range from help with daily activities such as dressing, bathing and mobility to more specialised care for conditions like dementia.

Before accessing any government subsidised aged care services, you will need to register with My Aged Care. My Aged Care is the Australian Government’s starting point to help older Australians access aged care services. Through My Aged Care, you can arrange an assessment to determine the level of care you or your loved one needs and receive a referral for the most suitable services.

Step 2: Understand Your Options

Once you know what’s needed, it’s time to explore the care options available. Bankstown City Aged Care offers a variety of services tailored to meet individual needs:

  • Residential Aged Care: We provide 24-hour care across two locations – Gillawarna Village in Georges Hall and Yallambee Village in Revesby. Both facilities offer nursing support, help with daily activities, nutritious meals and specialised programs, all within a safe and welcoming environment
  • Independent Living: Donington Gardens, our boutique retirement village, offers independent living within a friendly and supportive community – ideal for those wanting to maintain their independence while having access to additional assistance when needed
  • In-Home Support Services: Stay comfortable at home with our flexible in-home care. We offer personal care, help with household tasks, transport and more – all delivered by our caring and qualified team

Step 3: Understand the Costs

The cost of aged care is an important consideration. At Bankstown City Aged Care, we are committed to providing clear and transparent information regarding costs. Our team can assist with the paperwork and help you understand what government support you or your loved one might be eligible for.

Step 4: Schedule a Visit

Visiting the aged care facility is the best way to understand the environment and care services offered. We invite you and your loved ones to visit Bankstown City Aged Care and tour our facilities. To book your personalised visit, simply contact our Admissions Manager at https://bcac.com.au/contact/ or call us on 8717 0180.

Step 5: Start the Admissions Process

Once you’ve decided on the right option, we’re here to guide you through the admissions process. Our team will help with all necessary documentation and ensure a smooth transition into care. Whether you or your loved one are seeking permanent care or respite services, we make the process straightforward and stress free.

If you or your loved one are ready to take the next step, contact Bankstown City Aged Care today at 8717 0180 or visit https://bcac.com.au/contact/ for more information. We’re here to help you every step of the way.