There are several stages in the admission process:
Enquiry: person seeking placement for themselves or a loved one contacts Bankstown City Aged Care – Admissions Team. You will need to give the referral code you received from your Assessment Team (ACAT). This will allow us to view your client record and consider your needs to help you enter aged care.
Tour: a tour will be arranged. On the tour an application pack will be provided which contains admission forms and other relevant information.
Accept an offer: When a place becomes available you will be contacted. Once you have accepted an offer the admission forms must be completed for the application to be processed. An admission date will then be booked. On admission you will be provided with a formal agreement that cover things like services, accommodation costs, and your rights and responsibilities as a consumer of Australian Government funded aged care services.