As a result of the measures the NSW Government has put in place Premier Gladys Berejiklian has reported that the number of coronavirus cases in NSW has started to fall.  The Chief Medical Officer, Kerry Chant stated on 29 March that whilst the result were pleasing there was still a likelihood the infection rates would rise again. Unfortunately we have been advised that the Canterbury Bankstown local government area has the fourth highest number of active cases in NSW, and there is also an active outbreak in an aged care facility in Bankstown with four people testing positive.

Based on all the information we have available to us we have made a difficult decision to stop all visitors to all our residential aged care sites effective Wednesday 1 April 2020 at 7pm.  This restriction will be reviewed every 2 weeks.

We will offer two time periods today, Tuesday and Wednesday to allow you to make arrangements to see your relative before the lock down period commences.  You may visit between the following times and you are still required to come to reception to sign in and have your temperature taken.

Monday 30 March between 10.30am -12.30pm OR 5-7pm

Tuesday 31 March between 10.30am -12.30pm OR 5-7pm

Wednesday 1 April between 10.30am -12.30pm OR 5-7pm

Please note – each resident may have only 1 visitor per day, and the limit of 1.5 hours per visit per day with one person allowed in a resident’s room still applies. You still need to maintain 1.5 metres social distancing during this period.

There will continue to be compassionate grounds for residents who are palliative and our Managers will assist you with how this will work.

We apologise to families and our residents for this inconvenience but we believe it is a necessary additional step to prevent the spread of the virus.

Additional communication options will be available by Thursday, and we will send out further information to you confirming these options during the week.

Warm regards

Deborah Key